Monday, September 17, 2012

'Spot-fixing' curtains.


Plumbers, carpenters and technicians help us recalculate the number of days that constitute a week. Like for example, the washing machine breaks down and laundry basket is looking more like a garbage dump. Suddenly the realization that some important clothes are in them dawns and then calls to the retail guy ends up either to the voicemail or the line is forever busy. After calling like n(n+1) times the retail guy lousily answers the call, in a tone which makes you think that you are begging to be cast in his next movie. Then he says he will send his men to fix the machine in two days. Another two days and the wardrobe seems to look empty, the laundry basket is not visible anymore- it remains buried under a heap of clothes. One begins to wonder about the scarcity of clothes in the wardrobe. Then you call again and he says, Madam you don’t work on a weekend, do you? Call on Monday! There, and before you know it, another week and soon, one month and a thousand phone calls are wasted.

No fortunately that did not happen with me, something worse did. So two weeks ago we moved into this new apartment, and have set up everything except the curtains. We took window measurements ourselves and bought rod and curtains and ever since had been waiting for someone to fix it. So firstly we were given the number of one Joseph, who wasted one week by postponing unprofessionally saying ‘In another two days’ and after which he refused to answer our calls. I intelligently tried to call from my mobile, thinking he would pick up but he was cleverer than both of us. This guy did not have the courtesy to call back, and so we started looking for someone else.

 We gathered details of another guy who fixed the curtains for a neighbor. This guy promised to come the next day and yes he came today by noon. One hungry looking guy to fix curtains, rods and holders for three rooms and four double-curtains. Usually a helper comes with such people to help with the tools but there were none in sight-no tools either. Not to mention that he looked frail and undernourished to even hold the curtains properly using both hands. However we noticed that he wore frameless spectacles, Casio watch and carried a very modern phone. The first impression he made was to borrow some basic tools from us. For all the phone calls and the number of days wasted, a weird kind of patience had come to us and we decided not to underestimate. So he started one side of the window where he took measurement and made a mark on the wall to fix the holder.

Then he set up the holder, tilted shoddily almost at a 45 degree angle from the floor.

I should mention here that my husband is not a quick tempered person. Unless and until provoked to his core he doesn’t bother about anything or anyone other than family or his electronic possessions (not necessarily in that order) and lives perpetually undisturbed in his own world of wires, cables and gadgets.

Hubby: ‘What is this?’

Stupid malnourished guy (SMG): ‘What sir?”

Hubby: ‘ Cant you even see for yourself what you have done! If the holder is tilted the entire curtain will be tilted…do I have to tell you that?’

SMG: ‘Oh come on sir this holder and all will not be seen outside once the curtain comes!’

Hubby: ‘Okay then!  You can leave! We dint get this curtain for free, we paid for it and we expect you to do a good job of it’. 

**I think this is a total decent response, because if it was Papa in this situation he would have made SMG pee in his pants or cry like a baby. If it were my grandfather he would’ve said enough for this guy to abandon everything worldly and go to the Himalayas to meditate**

But SMG had conveniently ignored the conversation as his stupidity took over him and he climbed on the other side of the window to fix the next holder. He placed the holder somewhere at the edge and turned to ask, ‘This angle okay, sir?’

Hubby: ‘What ! Don’t you even have the basic scale to measure the angle?’

SMG: ‘Oh we don’t carry that for such things Sir’

Hubby then took his phone and called the neighbor who recommended him and talked about how the wall was damaged. Neighbor of course was not helpful and finally SMG packed and left. Seriously if it were me I’d just shake the ladder he was standing on. Well considering his approximate weight to be around 30 kilos I could have done that easily mind you.

And so he left, leaving the hall in a total mess with screws and curtains (newly and carefully bought) strewn around. Sob. Screws can easily excite my toddler who at present can’t tell a tool from a biscuit so he may as well swallow them, so I need to clean up the place and make sure there is nothing lying around. That’s how to invite a calamity to the house you see. Sigh.

Well we need such people around to realize the value of professionals.

14 comments:

  1. Anita,

    Hope it is done now. I have had many such experiences with so called professionals.

    Take care

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    1. It is so important to be proficient in something which we do. And equally important to say NO to something we dont know . This guy had to do just tht.

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  2. Oh gosh! What a disaster! He could simply say he didnot know how to do it and move on. and really your husband is very patient. If it were me, I would do the same, shake the damn ladder! Sometimes, you get people to help you do things, but somehow it ends with you having to do a lot more! I do hope everything is done now Anita.

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    1. Yes we had double duty of clearing up stuff after this guy left...such people are actually meant 2 reduce our work:-|

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  3. You are right Anita, we need such situation to realize the value of a professional! You know, we can do something about it. We have a powerful tool in blogging. What you must do is to mention the company SMG works for, in your post and let people living around you know exactly how the company is behaving with their customers. Once it comes out in the public domain, trust me things will improve :)

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    1. SMG does some work in the office where I work also , so I cant badmouth him that way :-(
      But we have elaborated our experience verbally 2 colleagues so that this doesnt happen to them !

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  4. Great explanation about the spot fixing curtains.

    Curtains Melbourne

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  5. Sheesh I can imagine the mess:-/.....have u gotten it fixed yet???

    Ofcourse u wd have[just saw the date of the post now]:-).

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    1. Finally got it fixed last week - no problem about the date - you are more punctual than these people whom we were after for ages.

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  6. This is one hilarious post. I love how you see the lighter side in these kinda situations. I'd have lost my temper and would have been admitted for high bp.

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    1. Thank you so much dee...actually I lost my cool that day, but couldnt say anything as that guy understood only the rashtrabasha!

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